BikeFinder

Step-by-step guide 5

• 1. Set up your Bikefinder
• 2. Subscription & activation
• 3. Mount tracker & verify signals
• 4. Understand how your tracker works
• 5. Insurance terms & conditions (if applicable)

Getting started video 1

• Watch it here

Actions 6

• Upload pictures
• Firmware update
• Remove a tracker
• Bluetooth actions
• Phone notifications

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Find your stolen bike 2

• Guide on how-to find your bike
• Proceed with your claim

General 11

• What are the mounting options?
• What kind of subscriptions do we offer?
• What do the different LED-lights mean?
• How do signals (GPS, GSM & BLE) work?
• How do the different tracker modes work?

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Insurance 4

• Where do we offer insurance today?
• What are the insurance terms & conditions?
• How do you know it's an approved bike lock?
• Is the insurance valid for electrical scooters?

Bikefinder manual 1

• BikeFinder User Manual.pdf

Insurance terms 1

• Bikefinder insurance terms & condition (if applicable)

Subscriptions 6

• Buy and activate a subscription
• Change subscription tier or length
• Transferring subscriptions between trackers
• Why you need a subscription
• Cancel your subscription

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Orders and shipping 5

• What's in the box?
• Order a Bikefinder
• Shipping estimate
• Track your order
• Payment methods

Return, refund and warranty 2

• Our warranty policy
• Cancel or return a product

Battery and charging issues? 1

• Poor battery or charging troubles

Tracker signal issues? 1

• Little or no signals

Login issues? 2

• Password
• Mail account problem

⭸ 1

• We'll help you