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HOW-TO GET STARTED?
1. Set up your Bikefinder
2. Subscription & activation
3. Mount tracker & verify signals
4. Understand how your tracker works
5. Insurance terms & conditions (if applicable)
HOW-TO USE THE BIKEFINDER APP?
Remove a tracker
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Find your stolen bike
Guide on how-to find your bike
Proceed with your claim
What are the mounting options?
What kind of subscriptions do we offer?
What do the different LED-lights mean?
How do signals (GPS, GSM & BLE) work?
How do the different tracker modes work?
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Where do we offer insurance today?
What are the insurance terms & conditions?
How do you know it's an approved bike lock?
Is the insurance valid for electrical scooters?
BikeFinder User Manual.pdf
Bikefinder insurance terms & condition (if applicable)
PRODUCTS & SHIPPING
Buy and activate a subscription
Change subscription tier or length
Transferring subscriptions between trackers
Why you need a subscription
Cancel your subscription
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Orders and shipping
What's in the box?
Order a Bikefinder
Track your order
Return, refund and warranty
Our warranty policy
Cancel or return a product
Battery and charging issues?
Poor battery or charging troubles
Tracker signal issues?
Little or no signals
Mail account problem
GET IN TOUCH WITH BIKEFINDER SUPPORT
We'll help you
Help Desk Software
by Freshdesk Support Desk