⪻Highlights from the Bikefinder manual⪼
⪻When does your warranty expire?⪼
⪻How-to request a replacement tracker?⪼
⪻Did the product not meet your expectations?⪼
HIGHLIGHTS FROM THE BIKEFINDER MANUAL
WHEN DOES YOUR WARRANTY EXPIRE?
Our standard warranty on the Bikefinder tracker is 2 years.
HOW-TO REQUEST A REPLACEMENT TRACKER?
2. We will need you to go through with our standard troubleshooting procedures:
➣ Having problems with your tracker?
3. As soon as we've reviewed the pictures, and had a look at the tracker's data, we will be able to conclude wether or not the tracker should be replaced.
If the issues you are experiencing are due to product faultyness, we will replace it.
if you receive a replacement tracker within the period of 2 years, the date of your bought tracker will still be the one that is valid for future cases, and it will not be prolonged due to a replacement tracker.
Note that for example battery life capacity will be affected over time, as with any other technical products that have lithium batteries. Read more about battery and charging here: Battery and charging
DID THE PRODUCT NOT MEET YOUR EXPECTATIONS?
If the product is not faulty, and it generally did not meet your expectations, you must return it within 14 days for a refund. If you bought the tracker from a physical store, you must return to them.
These are the terms and conditions for returning a tracker: Cancel or return a product