Buy and activate a subscription

Modified on Mon, 12 Oct at 1:42 PM

An active subscription is required for each tracker. Buying a tracker and activating its subscription are separate steps.

Already have a tracker?

Open the buying page, choose your delivery country, and select the subscription-only option. Choose the available protection and billing period, then check the amount due before paying.

Use the same email address you use in the BikeFinder app. Choose a tracker as well only if you need another device.

Insurance is optional where available

Read the current policy documents for your country before choosing insurance. Check residence, ownership, vehicle, lock, and installation requirements. Changing the page language does not change those requirements.

Activate the subscription in the app

Follow the subscription activation steps. Select the intended tracker and confirm that its subscription is active.

If you have already paid but cannot find the subscription, contact support with the purchase email, order number, and tracker IMEI. You do not need to buy a second subscription to ask for help.

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