Dispatch and delivery times depend on the destination and the status of your order. We are updating our delivery estimates; the previously published dispatch days and regional delivery ranges are no longer current.
Check your order
Sign in to your orders using the account used for the purchase. Check the order confirmation and any dispatch updates sent to your email address.
If tracking is available for your shipment, use the tracking link in the dispatch notification to see the carrier's latest status. An order being processed is different from a parcel being dispatched or delivered.
Need delivery information?
Contact support with your order number and delivery country. For a question before ordering, tell us the delivery destination so we can check the current information.
If a dispatched parcel is delayed or its tracking is unclear, include the tracking number and latest status. Check whether the carrier has requested delivery instructions.
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