FAQ's about BikeFinder

How can i get in touch with Bikefinder support?
To get in touch with us, you can either create a ticket using our ticket system. https://bikefinder.freshdesk.com/support/tickets/new Or you can call us on...
Wed, 20 Jan, 2021 at 3:11 PM
How often do I have to charge my BikeFinder?
This depends on how many positioning updates you demand from the tracker. You can control how your device should behave through the BikeFinder app.  The...
Mon, 2 Dec, 2019 at 5:45 PM
What makes BikeFinder unique?
BikeFinder is a unique product developed from scratch. In order to achieve such a long battery life, we have use a custom built battery and state-of-the art...
Thu, 3 Oct, 2019 at 9:40 AM
Can I use handlebar-ends while the tracker is installed?
It is not possible to use regular handlebar-ends that covers the BikeFinder antenna. This is because aluminium and carbon, which the handlebar-ends ofte...
Mon, 11 Nov, 2019 at 7:25 PM
Understanding the movement sensor
- The BikeFinder tracker is equipped with a movement sensor. The sensor sends positions when movement is detected.  But to save batterytime the tracker hav...
Tue, 16 Mar, 2021 at 3:02 PM
What are the product specs?
Weight: 52 g Certification: IP-65 FCC CE Dimensions: 221 x 92 x 61mm Compatibility: All handlebars with an inner diameter between 15-27 mm...
Mon, 21 Sep, 2020 at 3:08 PM
How sturdy is BikeFinder?
The BikeFinder is made from different plastic materials which, as most gadgets, it is possible to break.  However the product is solidly protected by th...
Mon, 11 Nov, 2019 at 7:28 PM
Is BikeFinder waterproof?
We have tested the product to be IP63, which is an international dust- and waterproof level. IP ratings explained
Thu, 7 Mar, 2019 at 2:17 PM
Does BikeFinder fit inside all types of handle bars?
BikeFinder is 15mm wide, and is equipped with an expansion bolt. This expansion bolt makes it possible to fit handlebars between the measurements of ⌀15mm -...
Fri, 7 Jun, 2019 at 3:48 PM
Why do I need subscription?
The subscription is needed to cover the monthly cellular data cost (the tracker use cellular data, just like a smartphone, to send signal). The tracker ...
Mon, 21 Sep, 2020 at 3:10 PM