FAQ's about BikeFinder

How can i get in touch with Bikefinder support?
To get in touch with us, you can either create a ticket using our ticket system. https://bikefinder.freshdesk.com/support/tickets/new Or you can call us on...
Wed, 13 Oct, 2021 at 10:58 AM
How often do I have to charge my BikeFinder?
This depends on how many positioning updates you demand from the tracker. You can control how your device should behave through the BikeFinder app.  The...
Mon, 8 Nov, 2021 at 2:38 PM
Can I use handlebar-ends while the tracker is installed?
It is not possible to use regular handlebar-ends that covers the BikeFinder antenna. This is because aluminium and carbon, which the handlebar-ends ofte...
Mon, 11 Nov, 2019 at 7:25 PM
Understanding the movement sensor
- The BikeFinder tracker is equipped with a movement sensor. The sensor sends positions when movement is detected.  But to save batterytime the tracker hav...
Wed, 13 Oct, 2021 at 10:53 AM
What are the product specs?
Weight: 52 g Certification: IP-65 FCC CE Dimensions: 221 x 92 x 61mm Compatibility: All handlebars with an inner diameter between 15-27 mm...
Fri, 24 Sep, 2021 at 2:32 PM
BikeFinder User Manual.pdf
Fri, 24 Sep, 2021 at 3:01 PM
New USB-cover
How do you change your USB-cover after buying a new replacement? 1. You start off by remvoing the 2 big screws inside the the top of the Bikefinder: ...
Tue, 21 Sep, 2021 at 10:34 AM
Signals (GPS, GSM & BLE) explained
The BikeFinder tracker uses 3 types of positions signals depending on the tracker Mode (More about Modes here) 1. GPS (Sattellites Signals):  - Is t...
Mon, 3 May, 2021 at 7:01 PM
LED lights explained
Green LED light: - The Tracker is sending position to the BikeFinder system - If you are charging, a green light indicated that the battery is fully ch...
Mon, 8 Nov, 2021 at 2:08 PM
Bikefinder Login account issues
There are some email suffix addresses for example @online.no that may have problems logging into BikeFinder. When logging into the BikeFinder app you will b...
Fri, 4 Jun, 2021 at 9:22 AM