Each tracker needs its own active subscription. Use the same email address for your purchase and your BikeFinder app account.
Buy the right subscription
On the buying page, choose your delivery country. If you already have a tracker, choose the subscription-only option. The page language can be changed separately.
If you choose insurance, check the policy for your country, including its residence and ownership requirements. Delivery country alone does not establish eligibility.
Link it to your tracker
- Sign in to the BikeFinder app with the email address used for the subscription purchase.
- Select the tracker you want to activate.
- Open its subscription option or credit-card icon. Select the available subscription and check that it is shown as active.
If no subscription appears, check your order confirmation and account email. Contact support with your order number and tracker IMEI rather than buying another subscription to fix the problem.
Finish setup
Follow the G1 or G2 setup guide for charging and pairing. If the app offers a firmware update, follow the firmware update guide.
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