Each active tracker needs its own tracking subscription. The subscription provides the connected service used to send tracker updates over the mobile network.
Tracker and subscription are separate products
Buying a tracker does not by itself activate a tracking plan. If you already have a tracker, you can buy a subscription without another device.
Use the same email address for your subscription purchase and BikeFinder app account, then link the subscription to the intended tracker.
Insurance is a separate choice
Some available plans include insurance as well as tracking. Check the plan you selected and the applicable policy documents.
An active tracking subscription alone does not establish insurance eligibility or confirm that every policy condition is met.
Already paid but cannot find the plan?
Check your purchase email and account subscriptions. If you still need help, contact support with the order number and tracker IMEI before buying another subscription.
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