GPS, mobile-network, and Bluetooth signals

Modified on Mon, 12 Oct at 1:42 PM

Your tracker uses several types of connection. They serve different purposes, and the mobile-network hardware differs between G1 and G2.

GPS: satellite positioning

GPS uses satellite signals to calculate a position. Buildings, metal, and surroundings can make a new position harder to obtain or less accurate.

Check the position timestamp and any accuracy information shown in the app. Do not assume a fixed accuracy in metres or treat an old position as the current location.

Mobile networks: sending updates

G1 uses GSM/GPRS; G2 uses LTE. Mobile networks carry tracker updates and can provide a broader location when a precise satellite position is unavailable.

Network coverage and location precision vary by place and tracker model. A mobile-network position does not have one guaranteed radius.

Bluetooth: a nearby phone connection

Bluetooth connects your phone directly to a nearby tracker for pairing and available local actions. Turn on Bluetooth and allow the BikeFinder app's requested permissions.

Range and available functions depend on your phone, tracker, app, and surroundings. See Bluetooth actions for the setup checks.

Check your model and installation

The G2 hardware also includes Wi-Fi. Read the official model manuals for its specifications.

Keep the antenna area uncovered by metal and follow the installation guide. For missing or inaccurate updates, use the position troubleshooting guide.

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