ARTICLE SUMMARY

   ⪻How-to get notifications on your phone by movement detection?⪼
   ⪻Example on how-to activate notifications on iPhone...
   ⪻Android or other phone models?

   ⪻Not receiving any notifications?
   ⪻Notifications with audible alert?


HOW-TO GET NOTIFICATIONS ON YOUR PHONE BY MOVEMENT DETECTION?


Step 1: Make sure your tracker has been put in Security Mode. This is the only mode that offer notifications.
See how-to change tracker modes here.

Step 2: Access your phone's settings and make sure the correct notification settings are activated. 
Make sure that your phone has been given permission to receive push notifications.



EXAMPLE ON HOW-TO ACTIVATE NOTIFICATIONS ON IPHONE...



Select ''Always'' to allow push notifications, even for when your iPhone's screen is locked.
If you access ''Notification Style'', you may also choose different notification styles. From here you may choose wether a notification should be temporary or persistent on your phone's screen. 




ANDROID OR OTHER PHONE MODELS?


Please read this article to understand the notification settings on your Android phone.

If you have another phone model, the settings might be different. If you cannot find the settings you are looking for, please read more about what they state on their official websites, or directly make contact with their customer support. 



NOT RECEIVING ANY NOTIFICATIONS?


If you do not receive any notifications, there might be some settings on in your phone that prevent this action from occuring. Examples of settings that might prevent you from receiving any notifications are night mode and/or power saving mode. 



NOTIFICATIONS WITH AUDIBLE ALERT?


Today we do not offer notifications with audible alert when your bike is on the move. 
Some specific phone models may offer non-traditional settings or/and extended functions for installed mobile apps. 

You will however receive a notification the same way you get any other message notifications on your phone. 

              [Huawei P smart 2019]                        


We see this as an advantage for our customers, as the thieves preferably should not know that the tracker is installed. If they know the tracker is there, they may try to physically remove or damage it. Without the audible alert, the Bikefinder will be able to quietly do its job in the background, and the theft scenario will continue to be tracked by the Bikefinder, resulting in a higher chance of recovering the stolen bike.







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