1. Download the BikeFinder application and log in. 



After successfully installing the BikeFinder application, it is now time for you to create an account.


 - Enter the mail you wish to use
for your account. This mail will be used for your BikeFinder. It is important to use the mail your tracker is linked to, so that you will get an overview of the tracker and its whereabouts. We recommend using the same mail for the website and application, to avoid further confusion. Your subscription will be linked to the mail you used to buy a subscription with. 

- Once you have submitted the mail you wish to use, you'll receive a one-time code. Make sure to use the freshest code, as you will receive several codes if you try more than once. This may lead to entering the wrong code, as there are different time stamps.
We do not offer our customers to change password. For every unique login attempt, you must use the unique auto-generated password that you will receive in your mail inbox.


How to log in:
1) Go to 
2) Choose ''My Account'' (right corner)
3) Write the mail you used to register with/the one you will use to log in with in the app
4) You will soon receive a code sent to your mail that you recently registered. write this code in the requested area

--> you're in.

From your account page, you can manage your subscription(s). 

Note that it’s important to use the freshest code with latest timestamp in your mail. This code may show up after a few minutes. If you try several times at once, you might use the wrong code. 

Use the correct code à You’re in. 

Now it's time to add your BikeFinder tracker to the BikeFinder application. 


2. Add your BikeFinder tracker to the application

Before you start...

Turn BLE/BlueTooth on in your phone’s settings. Make sure your phone has internet access. Check that the BikeFinder application has access to BlueTooth, Notifications and Locations. This can also be done through the phone’s settings.  

First use: Charge your BikeFinder tracker for 3-4 hours, as it has not been charged since production. After a little while, the tracker should wake up, and it should indicate a red LED-light. Note that there is no ON/OFF button. Once it's charging, it will turn itself on automatically. This may take up to 30 minutes. 

Remember to log in with the correct mail address. 
Follow the steps shown below to add the tracker. 

Press the ‘’+’’ symbol.  

Your tracker will show up, as the application starts to search for available trackers nearby. Make sure you’re in a spot with good reception, and that the smartphone is close to your tracker. 


Click the tracker that has been added.
- You can rename your tracker
- You can add information about your bike, such as
   order confirmation/receipt and accessories
- You can add a picture of installed tracker
- You can add a picture of your bike


Now that you have logged in and added your BikeFinder tracker to the application, you will need a subscription to activate the tracker, in order to be insured. The RED triangle on the app warns you that the tracker has no active subscription. 



 Need help, or have any questions?

Send us an e-mail:

Submit a ticket: https://bikefinder.freshdesk.com/support/tickets/new