What are the shipping costs?
We are continually improving our logistics pipeline, and as such the shipping prices are continuously changing. Our goal is to integrate with multiple shipp...
Fri, 7 Jun, 2019 at 3:45 PM
What forms of payment do you accept?
Our third-party payment provider Stripe offers these debit/credit card payment options: Visa Mastercard American Express
Fri, 7 Dec, 2018 at 10:45 AM
When will my credit card be charged?
Your credit card will be charged immediately after the order is placed, for the full amount due.
Fri, 7 Dec, 2018 at 10:39 AM
I have ordered but haven't received a confirmation email
When you order something from our webshop you will receive a confirmation email which will serve as the receipt. It will be sent to the billing email addres...
Fri, 7 Jun, 2019 at 3:44 PM
What is your policy on refunds?
Before your order is shipped, you are free to cancel at any time for a full refund. After order is shipped, there are different return/refund policies dep...
Thu, 7 Mar, 2019 at 3:28 PM
Does the price include vat or other duties?
VAT is included in the named price. Shipping prices will vary between countries.
Fri, 7 Jun, 2019 at 3:44 PM
BikeFinder warranties and returns
Our warranty for broken products is 2 years, according to the Norwegian purchasing law (kjøpsloven). Every customer has the right to cancel or return th...
Tue, 11 Jun, 2019 at 8:53 AM