FAQ

LED colors
The LED-light is located next to the USB-C input port. It is there to tell you the current state of your tracker. When charger is plugged in Red - Less tha...
Tue, 19 Mar, 2019 at 9:37 AM
What are the specifications of the BikeFinder?
Networks: GSM & GPRS Satellite system: GPS and GLONASS satellite system Battery: Rechargeable 960 mAh. Up to 8 weeks battery life Battery ch...
Fri, 7 Dec, 2018 at 10:37 AM
Does BikeFinder fit inside all types of handle bars?
BikeFinder is 15mm wide, and is equipped with an expansion bolt. This expansion bolt makes it possible to fit handlebars between the measurements of ⌀15mm -...
Fri, 7 Jun, 2019 at 3:48 PM
When will you deliver to my country?
As much as we would love to deliver BikeFinders to everyone, it will initially only be available to the listed countries below. The reason we don't...
Fri, 7 Jun, 2019 at 3:46 PM
Can I use the tracker for other handlebars than bicycles?
The tracker could fit motorcycles, scooters, ATV and other types of handle bars. This however, is not tested by the BikeFinder team, and we cannot recommend...
Fri, 7 Jun, 2019 at 3:48 PM
Is BikeFinder waterproof?
We have tested the product to be IP63, which is an international dust- and waterproof level. IP ratings explained
Thu, 7 Mar, 2019 at 2:17 PM
Will BikeFinder support connecting to third party gadgets/services, like Strava, Ant+, WiFi, Power meters, etc?
Not as of yet. But let's just say the future of the BikeFinder is bright and filled with many exciting possibilities. That being said, we never promise...
Fri, 7 Dec, 2018 at 10:27 AM
How sturdy is BikeFinder?
 The BikeFinder is made from different plastic materials which, as most gadgets, is possible to break. However the product is solidly protected by the handl...
Fri, 7 Jun, 2019 at 3:47 PM
Do you provide BikeFinder PCB for custom development?
BikeFinder will not initially ship with an officially supported PCB. We might release an unsupported PCB for developers we choose to work with. Please conta...
Fri, 7 Jun, 2019 at 3:47 PM
How do I ask for a refund?
If you would like to cancel your order and ask for a refund, please create a support ticket HERE
Thu, 7 Mar, 2019 at 3:36 PM